Last updated: September 9, 2026
This Privacy Policy explains how luzdiosa.com (the “Site”, “we”, “us” or “our”) collects, uses and shares personal information when you browse the Site, place an order, subscribe to our newsletter or contact us.
Information we collect
When you place an order, we collect information such as your name, billing and shipping addresses, email address, phone number, purchased items and order details. We use this information to process and fulfill orders, arrange shipping, provide order updates and customer support, and manage returns and refunds.
Payments are processed by PayPal. PayPal receives the information needed to process your payment and prevent fraud. Our store receives payment confirmations, transaction references and information associated with your order. Your PayPal password and full payment-card details are handled by PayPal and are not stored in our WooCommerce order records.
When you contact us, we receive the information you provide in your message, including any order details or photographs you send. When you subscribe to our newsletter, we store your email address and subscription preferences. You can unsubscribe using the link in a newsletter or by contacting us.
Our website and hosting services also process technical information such as IP addresses, browser information, page requests and log data to operate the Site, maintain security and diagnose problems. If you create an account or submit a review, we store the account or review information you provide. Approved reviews may be displayed publicly.
Cookies
We use cookies and similar browser storage to remember your shopping cart, support checkout and keep you signed in when you use an account. PayPal may also use cookies and related technologies when its payment features load or you use its services. You can manage or block cookies through your browser settings, but some shopping and checkout functions may stop working.
How we use and share information
We use personal information to operate the store, complete purchases, ship orders, answer questions, manage account and subscription preferences, prevent misuse and maintain business records. We send marketing messages according to the subscription preferences you provide.
The store uses WordPress and WooCommerce and is hosted on Spaceship. Information stored in the store is processed through this hosting service. We share information needed for payment processing with PayPal, and information needed for delivery with our shipping and fulfillment providers. We use Gmail for customer-support correspondence. Our newsletter subscription records are stored in the website.
These service providers process information under their own applicable privacy policies. You can read the PayPal Privacy Statement and the Google Privacy Policy.
We may also disclose information when required by applicable law, to respond to a lawful request, or to protect our rights and the security of our services.
Storage and retention
Our website hosting is in the United States. Information may also be accessed or processed where our business and service providers operate, including China. We retain order and customer-service records to fulfill orders, handle returns and disputes, maintain business records and meet applicable obligations. Backup copies may remain for the duration of the relevant backup-retention period.
Your information and choices
You can contact us to request access to, correction of, or deletion of the personal information we hold about you. We may need to verify your identity before responding. Some information may need to be retained for order fulfillment, accounting, security or other applicable obligations. Unsubscribing from marketing messages does not prevent us from sending necessary messages about an order.
If you believe a child has provided personal information to us, please contact us so we can review and address the request.
Changes and contact
We may update this policy when our services or practices change. The current version and update date will appear on this page.
For questions or requests about your personal information, email luzdiosalight@gmail.com.
Business correspondence: CAIHONG ROAD ROOM111, 4TH FLOOR, Zhongshan, Guangdong 528400, China. Contact us before returning a product; this correspondence address is not a return authorization.